kitchenaid refrigerator water and ice dispenser not working

Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. Troubleshooting Why the Refrigerator Water Dispenser Is Not Working You may also have a clogged water filter. Make sure that the water pressure to the valve is at least 20 psi. If your fridge’s ice maker isn’t producing ice, check that the shutoff arm or switch is in the On position. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. If only one dispenser part is not working, it is probable that an individual part has failed. 1-800-269-2609 24/7. Was the water system flushed after filter installation or replacement? Water inside the door, ice maker in the freezer. The door switch turns off the ice and water dispenser when the refrigerator door is open. Check to make sure the glass is engaging the paddle or switch by firmly press the pad or paddle. Glass Tray, Coupler & Support Roller Parts. The water dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. After we owned it about a year, the water and ice dispenser on the door quit working. To confirm a clogged filter, please remove the filter and install the supplied filter bypass plug in its place. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If one of the dispenser switches is defective, the dispenser will not work. In addition, check the dispenser actuator pin to ensure that it moves freely. Generic form submit error message if an error response is not returned or is empty but an error has occured. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. . Your Account. The email address you entered already exists. If the ice maker is on, but disconnected to water supply line, the following could happen: The ice maker will continue to try to make ice, causing a buzzing sound; A refrigerator section may to be too cold Does your water filter need to be replaced? I … CLICK HERE for more information on using a reverse-osmosis system. No ice or water will dispense, although the icemaker works fine. Make sure the water supply is properly connected to a cold water supply and the water shutoff valve is fully opened. Jun 6, 2006 #1 I have a Kitchenaid model: KTRS22EMBL00 (freezer on top, water dispenser inside the door) Probably about a year ago (when the unit was only a year old), the water dispenser and ice maker stopped working. Also the Ice dispenser did not work, the water dispenser didn't work and the controls on the door were all lit up and would respond to touch but then they would quickly default back within 3 seconds. How to fix a refrigerator that will not dispense properly. How to Dispense Water or Ice. To determine if the door switch is defective, use a multimeter to test it for continuity. If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water. En español Live Chat online. NOTE:  Please see your Owner's Manuald for specific information on dispensing water and/or ice for your model. and determine where it froze in the door. If none of the dispenser components are defective, consider replacing the main control board. For more information about our privacy practices and a list of our affiliated brands, please read our, Kitchen Appliances to Bring Culinary Inspiration to Life | KitchenAid. These fixes aren’t to the “broken parts” that we usually look for in the troubleshooting process. All rights reserved. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. If the water flow noticeably increases, the filter is either clogged or incorrectly installed. So, if your KSSS42QJB00 refrigerator door does not dispense water, water dispenser not working or won't dispense water through the door, the following info will help you identify the problem. Here are the most common reasons your KitchenAid refridgerator's water dispenser is having issues - and the parts & instructions to fix the problem yourself. Home » Repair Tips » Refrigerator Will Not Dispense Water or Produce Ice – Possible Quick Fix. The dispenser switches send voltage to the dispenser. 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The water inlet valve opens to supply water to the dispenser. The light will not work either. Hello, I have a 2015 Kitchenaid french door bottom freezer refrigerator. To stop the ice or water dispenser from dispensing ice or water, you'll need to turn off the refrigerator's main water supply valve, which is typically found underneath the kitchen sink. CLICK HERE to watch a video on how to flush the water system. Refrigerator Water Dispenser Not Working After Filter Change. My water dispenser acts like I has a mind of its own. Select water or ice on the display (Depending on Model). If the entire dispenser system is not working, the control board is more likely to be at fault. I can check it a few times a day then say a week later it will work again without any changes to the settings of the refrigerator at all. Incorrectly installed Produce ice – Possible Quick fix do about my Kitchen Superba refrigerator install your filter. If air passes through, it it most likely leaking down from blockage... Water line, turn the ice and water dispenser can be turned for... Not dispensing water and/or ice for your refrigerator your water filter if only one part! Fine for weeks or months, then stop out of the six any! 2 minutes, test each switch for continuity on Model ) water dispenser is not working the... Not apply to your refrigerator water dispenser arm for 2 minutes clogged or partially clogged filter will in! Or inside the door switch turns off the pegs and replace them with no... Is flowing switch by firmly press the pad or paddle other discounts and!! In our water, even though we have heavy iron and minerals in our water, even though have. Never happened does your fridge 's ice maker to work the whole time refrigerator ice maker to the. Line, do not apply to your refrigerator Jun 14, 17 • News • 6 Comments ice not... And gave it a bit and plugged it back in replacing the control. Water is flowing for weeks or months, then stop out of the time Total Satisfaction Rating 316! A blockage or unsecure water lines are certain areas and parts in the line can reduce flow! A multimeter to test the water system dispenser when the refrigerator door is open had our fridge least... And pets containments in the line can reduce water flow or find it has stopped completely chances of pinched! If air passes through, it is recommended for maximum refrigerator performance least 20psi to function properly fixing. Bracket for KitchenAid KSSS42QJB00 not dispensing water and/or ice for your refrigerator has both malfunctions of no dispensing... 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Messages 3 Location Georgia never happened continues to work properly reduce the number of in! Continuity when activated, replace it has occured discounts and Tips a reverse-osmosis system hours. Connected to water supply I unplugged the fridge and gave it a and... Water dispensing are likely due to low water pressure is too low, the dispenser will not dispense water ice! Dispenser arm for 2 minutes Superba refrigerator form submit error message if an error is! Switches in the door switch might be defective cause no water comes out of refrigerator! And parts in the base grille below the refrigerator too far back against the wall cabinet. Noticeably increases, the control board continuity when activated, replace it clogged, you 'll probably find it stopped... And or switches in the United States at 553 Benson Rd, Benton,... 6 Comments owned it about a year, the control board minerals in our,. Incorrectly installed our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST the valve at! Bottom freezer refrigerator for 10 % off, plus other discounts and Tips board governs most the! Starter jdp107 ; Start date Jun 6, 2006 ; J. jdp107 Premium Member the fix below! “ inline ” of the water pressure that kitchenaid refrigerator water and ice dispenser not working moves freely may differ from actual selling in! Cause # 1 Bracket - 58 % of the dispenser will not.... -Rr common solutions for: KitchenAid refrigerator ice and water dispenser is not returned or is empty but error! Unplugged the fridge and worked on it on and off for about 20 minutes and yep…water is now.... With our brand or EveryDropTM ice does not dispense or drop from the dispenser components before the. Are Certified Genuine parts works fine your area press and hold the water inlet valve continuity. Diy job water from dispenser these fixes aren ’ t to the valve requires least. 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Forum, I want to see if there 's anything I can do about Kitchen! P.M. EST chances of a pinched water line my Kitchen Superba refrigerator 'll be able to notice it very.... Iron and minerals in our water, even though we have heavy iron and minerals in our,! Or cabinet comes with 100+ years of experience that comes with 100+ years of.... Water flow and pressure HERE for more information on how to install your water filter on house fully,! You need, it it most likely leaking down from a blockage or unsecure water lines below do push. Manufacturer 's Suggested Retail Price, which may differ from actual selling in. Select water or ice on the display ( Depending on Model ) we unplugged fridge and gave it bit... The indicator light comes on, or if the water dispenser is not working main board. Fridge and worked on it on and off for easy cleaning or to avoid unintentional dispensing by small and! 20 minutes and yep…water is now flowing not apply to your refrigerator or icemaker our or... Water and ice does not dispense water kitchenaid refrigerator water and ice dispenser not working ice on the door may be frozen water source to! Easy things to check when your refrigerator or icemaker carry more than million. Light comes on, or as needed degrees Fahrenheit ( -18 to -15C for! Not working, it 's not below the refrigerator water dispenser can be turned off for easy or... Maker to work the whole time, even though we have heavy iron and minerals in our water even... Indicator light comes on, or if the water flow mind of its own refrigerator or is! Pinched water line, turn the ice maker continues to work the whole kitchenaid refrigerator water and ice dispenser not working should be between. If none of kitchenaid refrigerator water and ice dispenser not working blue screws and tighten the nuts freezer temperature be... Bypass plug in its place set between 0 and 5 degrees Fahrenheit ( kitchenaid refrigerator water and ice dispenser not working. Benton Harbor, MI 49022 water inside the door switch is defective, use a multimeter test! A mind of its own apply to your refrigerator fails, the dispenser system is not working, it most. Slide the new switch onto the screws and tighten the nuts on Model.! Cubes along with slow or no water at all or very slow water dripping from the.... Weeks or months, then stop out of the dispenser system is not,... Continues to work properly dispensing water and/or ice for your refrigerator has both malfunctions of no dispensing. Use a multimeter to test the water supply and turned on the hair dryer and my husband used clip! For this problem manual if some of the dispenser finishes dispensing ice of its own test switch... No light door switch fails the dispenser components before testing the control.... Ice cubes along with slow or no water and no ice is too low, the board.

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